Privacy Policy

1. Introduction

Welcome to Tasty Bowls Southampton ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including food ordering, delivery, and catering services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account or register for our services
• Place an order for food delivery or pickup
• Subscribe to our newsletter or marketing communications
• Contact us via email, phone, or through our website
• Participate in promotions, surveys, or feedback requests

This information may include:

• Name, email address, phone number
• Delivery address and location details
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Customer service communications

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device identifiers
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your food orders and delivery requests
• To communicate with you about your orders, account, and our services
• To send you promotional materials, special offers, and updates (with your consent)
• To improve our website, services, and customer experience
• To analyze usage patterns and trends
• To prevent fraud and ensure the security of our services
• To comply with legal obligations and respond to lawful requests
• To provide customer support and respond to inquiries

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, and website hosting.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of our users.
• With Your Consent: We may share information with your explicit consent or at your direction.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption for payment processing and secure socket layer (SSL) technology to protect data transmission.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your personal information
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and how you use our website. Cookies are small data files stored on your device.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We use cookies for:

• Essential website functionality
• Analytics and performance monitoring
• Personalization of your experience
• Marketing and advertising (with your consent)

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: